Thank you for registering as a user. Sirvis (Pty) Ltd is committed to protecting and respecting your privacy.
Please read the following carefully to understand our approach to the use of your Personal Information (as defined below).
Any reference to Sirvis (Pty) Ltd/Sirvis will include its affiliates, subsidiaries, successors in title, permitted cessionaries and assigns.
The types of Personal Information that we may Collect includes information necessary to provide our Content and Services (The service of connecting service providers with customers through the use of the Sirvis Platform). This may include personal information which contains identifiable information such as (amongst other things) your first and last name, profile pictures, email address, postal address, telephone number, date of birth, details about your telephone device (e.g. mobile phone) and your telephone service provider and information related to the method in which you pay for services rendered through the Sirvis Platform ("Personal Information").
We may also Collect other information, including your transactional information, geographical location (which could include various technologies that determine your actual location, such as geographical data from your mobile device (GPS or IP location)) and demographics (e.g., age, gender, and income information).
We may on occasion combine Personal Information we receive online with other records (such as those from telephone or completion of registration forms) to develop a membership profile relating to you.
When you use the Sirvis Platform, our web server will also automatically record the name of your ISP (Internet Service Provider), the website from which you visit us, the pages on our sites you visit and in what sequence, and the date and length of your visit. This information is aggregated as anonymous data and does not identify you specifically.
We may also use "web beacons" that monitor your use of the Sirvis Platform. Web beacons (or web bugs) are small strings of code that provide a method for delivering a graphic image on a web page for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the web beacon appears, the URL (Uniform Resource Locator) of the page on which the web beacons appear, the time the page containing the web beacon was viewed, the types of browser which fetched the web beacon and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable e-mail, web beacons let us know whether you received and opened our emails. On their own, cookies or web beacons do not contain or reveal any Personal Information. However, if you choose to provide us with Personal Information, it can be linked to the anonymous data stored in the cookies and/or web beacons. Most browsers are initially set to accept cookies. However, if you prefer, you may adjust your browser to reject cookies from us or from any other website. Additionally, by setting your web browser to display HTML emails as text only, you may be able to prevent the use of some web beacons. However, please note that certain areas of the Sirvis Platform can only be accessed in conjunction with cookies or similar devices.
We may passively collect some of your Personal Information from the mobile device which you use to access and navigate through the Sirvis Platform, using various technological means, for instance, using server logs to collect and maintain log information. The information which we may passively collect from your mobile device may include (amongst other things) your identifying information, contact details, device and device event information, site activity information, log information, telephony log information, location information, unique application numbers and any other information which you permit us, from time to time, to passively collect from your device.
The Sirvis and Sirvis Pro apps request permission to use your smartphone's App Gallery, GPS location, camera and microphone for the following purposes:
We may use your Personal Information to:
Where you choose to receive content via SMS, MMS and other mobile services, we use this information to deliver such mobile services and content to you, to carry out market research, to track sales data and to plan other promotional activities which may be of interest to you.
If we obtain your prior express consent, we may use your Personal Information for the purposes of:
Although absolute security cannot be guaranteed on the Internet, we have in place up-to-date, reasonable technical and organisational security measures to protect your Personal Information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we Collect online.
While we cannot guarantee or warrant the security of any Personal Information you provide us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.
We store your Personal Information in a data centre provided by Amazon Web Services, using their cloud storage products located mainly in the United States of America, however we may also, or alternatively, store your Personal Information on and transfer your Personal Information to a central database located inside the boundaries of South Africa. If the location of the central database is located in a country that does not have substantially similar laws which provide for the protection of personal data, we will take the necessary steps to ensure that your Personal Information is adequately protected in that jurisdiction.
To see the Personal Information we have collected through the Sirvis Platform that relates to you, to cancel it and/or to correct or update this Personal Information, please email us at firstname.lastname@example.org. In addition, we will always give you the opportunity to update your preferences regarding our use of your Personal Information.
To protect your privacy and security we will take reasonable steps to verify your identity before granting access. If you have any additional questions about Personal Information we hold about you, please contact us at or visit https://getsirvis.com
We have an official application on the Apple iStore and Android Play Store available for download, known as the Sirvis App.
The Sirvis Platform may access information from users’ Facebook accounts once they give us permission to do so whilst using the Facebook-related functionality of the application. Once permission is granted, our App accesses a user’s friends list
and location only.
Our Facebook page may access information from your Facebook accounts once you give us permission to do so. Once permission is granted, the application accesses a user's name, gender, birthday, locale and email address.
The Sirvis Platform is not intended for - or designed to be used by persons under the age of 18.